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How many tiles will I need to
order?
We can measure the area for you if required. If you do want to
order them yourself we always recommend that you purchase 10% more
to allow for cutting. As most suppliers will refund what tiles you
do not use.
How long will the job take?
This is a hard question to answer. If all of the tiles and
materials are there and you have enough, If the floor is fully
prepared and a lot of other factors to be honest. We can tile 50
square metres in a day. However this is very unusual scenario
because you have to take into account cutting of tiles, room
temperatures, the tiles themselves.
Contact us for a free quote.
Can you advise me on what tiles are best for the job?
With 20 years in the trade we can advise you on what works best.
We have fitted so many tiles into so many properties, we like to
think we know what works best and looks best in your home. But of
course, the final decision is always yours!
How do I know you are the company for us?
Because we treat you and your home with respect and we pride
ourselves in the service we provide. We can supply details of any of
our previous customers for you to contact if required.
Will you clean up after you have finished?
We always clean up every day and always use dustsheets from the
entrance of your home to the work place and anywhere else you
request. We always use either a skip which is removed at the end of
each job, or we will remove rubbish at the end of each day in our
vehicles and for an extra clean we can organise contract cleaners to
undertake dusting and wall cleaning from Kennedy Kleaning a local
commercial cleaning company we use.
Are you insured?
Yes we are insured. We hold a full public liability insurance
and damage insurance up to the value of £5,000,000. We have however
never needed to claim in the last twenty years of service.
How can I tell a good quality tile from a bad quality tile?
Tile quality varies significantly. Tiles are rated for
durability and use. Lower grade tiles are suitable for wall
applications. However, a higher rated tile is required for floors or
exterior applications. One of the main factors that need to be
checked for tile quality these days is the size of the tiles. Good
quality tiles are all the same size, but a poor quality tile can be
as much as 5mm difference in sizes (not thickness).
What is the difference between Porcelain & Ceramic tiles?
Porcelain tiles are a much higher grade of tile. They are made
from finer clay and are fired at a higher temperature. They are much
harder and highly durable tile, making them impervious to water
absorption. However there are many designs possible in ceramic that
are not available in Porcelain. This is due to the different firing
process involved.
What is the best tiling surface?
The best tiling surface needs to be clear of all dust, oils and
greases. With the products that are on the market today you can tile
to most surfaces. We always recommend that all surfaces be sealed
with a PVA sealer before tiling commences.
Why do you insist on supplying your own adhesives and Grouts?
We only us BAL products as these have proven to provide the best
service and be the most reliable, Their products supply a Ten year
Guarantee which we have never needed to claim on as we have never
had any problems. It is not the cheapest on the Market but it is the
best.
Why does some grouts have sand in them and some do not?
Sanded grout is mainly used when spacing is more than 4mm and on
floors. It is more durable due to Silica sand that it contains. It
hold up to much more foot traffic and use than unsanded grout.
Unsanded grout is using when the spacing between tiles is less than
3mm. Because of the lack of Silica sand in it, it will penetrate the
void between the tiles much better. We can advise you on what is the
best grout to use.
Why do you need to seal natural tiles?
Natural tile are sealed for three main reasons, Firstly, this
makes the tiles waterproof, thus preventing water penetration to the
sub surface which in turn will make the tile blow from the walls.
Secondly, sealing the tiles prevents and dirt, grease or oils from
staining and marking the tiles, thus loosing the beauty of the
natural tiles.
Thirdly and by no means least, sealing the tiles brings out the
beauty and elegance of the colours and patterns within the tiles.
Is natural stone hard to maintain?
All natural stones are porous weather they are highly polished
or not. They all require sealing usually once a year and should be
cleaned with a pH balanced cleaner regularly. Most people don’t mind
the added maintenance because there really is no other way to get
the effect of warmth, feeling and look of a natural stone.
We do provide a service where we can visit you each year to re-seal
your natural stone tiles, please contact us for more details
If you have any more tiling questions then please feel free to
contact us and we will try our very best to answer them for you!
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